Privacy Policy

This Privacy Policy describes how Malhotra Commerce & Computer Classes ("we", "us", or "our"), located at Baranasibhawan, Lalpura, Shivmandir Road, Lalganj, Vaishali, Bihar – 844123, collects, uses, and protects information when you visit our website or enrol in our programmes.

1. Information We Collect

We collect the following categories of personal information:

• Contact details: Name, phone number, and email address submitted through our enquiry or enrolment form.
• Academic information: Class, board, and course preferences you share with us.
• Usage data: Pages visited, time spent on the website, browser type, and approximate location (city level), collected automatically via server logs.

We do not collect payment card data directly. All fee transactions are handled via secure third-party payment gateways.

2. How We Use Your Information

Your information is used to:

• Respond to your enquiries and book trial sessions.
• Communicate about course schedules, fees, and results.
• Send important academic updates, test reminders, and progress reports.
• Improve our website and understand which content is most useful.
• Comply with legal obligations.

We will never use your data for unrelated commercial advertising without your explicit consent.

3. Sharing of Information

We do not sell, rent, or trade your personal data. We may share it only in the following limited circumstances:

• Service providers: Trusted third parties (e.g., email service, payment gateway) who process data on our behalf under strict confidentiality agreements.
• Legal requirement: When required by law, court order, or governmental authority.
• Safety: To protect the rights, property, or safety of our students, faculty, or the public.

4. Cookies

Our website uses only essential session cookies necessary for the site to function. We do not use tracking or advertising cookies. You may disable cookies in your browser settings; this will not affect your ability to browse the site.

5. Data Retention

Enquiry form data is retained for a maximum of 2 years from the date of submission, or as long as you are an active student. Student academic records are retained for 5 years after the end of their programme, in accordance with applicable education regulations, and then securely deleted.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data (subject to legal retention requirements).
• Withdraw consent for communications at any time by contacting us.

To exercise any of these rights, email us at info@malhotracom.site. We will respond within 15 business days.

7. Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are directed at students of Class 11 and above (typically 15+ years). For students under 18, we request that a parent or guardian submit enquiry forms on their behalf. We do not knowingly collect data from children under 13 without verifiable parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Malhotra Commerce & Computer Classes
Baranasibhawan, Lalpura, Shivmandir Road,
Lalganj, Vaishali, Bihar – 844123
📞 +91 70446 41337
✉️ info@malhotracom.site